SHIPPING / PAYMENT
Our international shipping rates vary for the following five continents. International orders valued at over 450 USD will receive FREE SHIPPING. Select a payment method and enter all payment information. Select continue to proceed.
If you see an item of interest online that is “Out Of Stock” feel free to contact email@example.com. We may be able to locate the item at a physical location and have it sent to you.
CANCELLATION OF ORDER
You can cancel your order by contacting us right away via email and using the subject line: “CREDIT INQUIRY”. If the order has been “Processed” we will do our best to make any changes to your order, however, if it has been shipped, we will not be able to cancel your order. Customers are responsible for all shipping costs involved. Oversizeunisex.com does not offer any refunds for cancelled orders.
ADJUSTMENTS TO YOUR ORDER
We are more than happy to make any changes to your order if you e-mail firstname.lastname@example.org. Most "Processed" orders can be adjusted—however, orders that have already been "Shipped" cannot be adjusted. Once an order’s status is “Complete” and payment is received we will e-mail you a tracking number for your shipment.
Shipping costs and duties for uncollected packages will not be paid by oversizeunisex.com.
*Please note that it is the responsibility of the customer to pick up the package from the postal station within the holding period. In the case where the package is left unclaimed and is shipped back to us, the customer is responsible for the shipping charge incurred for the delivery, as well as the shipping cost and duties charged to oversizeunisex.com by the carrier for the return delivery.
* When uncollected packages return to us and the customer asks for a refund, we may refund them except for the expense of the shipping fee and restocking fee which is 20% of the order.
Please ensure that you have entered the correct email address and that you have access to it. This is where your order confirmation and tracking information will be sent to.
Please note that colours on the oversizeunisex.com website will vary slightly depending on how your monitor is calibrated. We do our very best to make sure all our images are true to the actual product you are purchasing but we can't guarantee a perfect match every time due to almost limitless variations in monitor setup.
RETURNS & REFUNDS
Please understand we do not accept any requests for returns or refunds. Especially requesting refund & exchange discounted items or sold-out items are the non-considerable case. Only the exception of return or refund would be the case if you receive defective items.